![]() ![]() I'm very upset with the customer support. I love that there is a free plan with no obligation to sign up for a plan.Īwesome app with great customer service! No need to use any other apps for Facebook or Google feeds, this one does it all. Avoid this app at all costs!!!!įlexify has been a seamless and affordable way to integrate our catalogue to Facebook and has saved us quite a headache. I got over billed without consent! They took my money and now are not responding to any of my emails. ![]() Terrible experience! The customer service team does not exist. We've had this app installed for 5 years now. Flexify is a life saver when Facebook gives you issues with your product catalog/pixel integration, which it does quite often. Thank you so much for everything! If you want to tag products on IG or FB or run ads on Meta.you need this app.Įasy to install, easy to use, and most important is the customer service is great ! Customer service team reply my email in 24hrs, which is very helpful ! ![]() Facebook's always giving me issues on their platform and without this app it would take me months to get support from FB to fix it. Easy to install, INCREDIBLE customer service and hands down the best app for FB product catalog integration. I work with a number of clients and have this app installed on all their Shopify websites. Moreover, the support team is nice and effective. Recommended!īest feed app for Shopify ! I've try them all so don't waste your time. I had a problem with a product attribute and Aby was super nice and helped to fix the issue. Great app and great service.Ĭustomer service is very good. It turned out to be a problem within my store, I corrected the issue and the feed was up and running again without errors. I started receiving an error reporting from Facebook and logged a query with Flexify, Aby replied promptly and offered suggestions to resolve the issue. I use the free version of Flexify, it's easy to use and does everything I need to keep my Facebook products up to date. imagine that! i will change review rating when i get this fixed!!! NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this # out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. I am a business owner runnign ads on facebook. Great customer support, special thanks to Aby for all her help with setting up Flexify, much appreciated! Flexify also provided quick and helpful customer service when we needed to troubleshoot an issue. We use Flexify to map Google product categories to Facebook in a supplemental feed, and it has worked perfectly in that regard. ![]()
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